We hope you’re never in an accident. But just in case, take a second now to read about all the ways we can help get your life back on track should it happen. 

 

Towing Service

If you need your car towed from the accident site, call us 24/7 at (804) 520-2443 and we’ll make arrangements right away.

 

Free Initial Assessment:

If your car has been driven or towed somewhere else, just send us photos of the damage and we’ll provide an initial estimate. 

 

We’re pre-authorized to work with all major insurance companies, and we’ll work with yours directly to provide coordinated, high-quality, no-hassle service.

 

Comprehensive Evaluation:

Once we have your vehicle on site, whether towed or driven, we’ll conduct a comprehensive damage diagnosis, and give you a complete estimate featuring competitive pricing. 

 

Rental Cars & Shuttle:

To make sure you can get where you need to go while we have your vehicle, we have on-site rental cars and shuttle services available. 

 

Top-Quality Work:

With highly trained technicians and leading-edge tools, equipment and processes, once you give us the go-ahead, we’ll work hard to make sure your car looks and drives like the accident never happened.

 

If you do wind up in an accident this winter, were here for you! We handle the complete collision repair process – cosmetic, mechanical and electronic – in house. Trust our expert to repair everything from minor dents to major accident damage.

 

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Of course, we’re the place to go if you’re ever in an accident. But you may not know that we also offer a variety of other refurbishing and customization services, including:

 

Custom Paint Jobs

We can match any color your heart desires, paint it to perfection, and heat it so you can be on your way in a flash!

 

Pinstripes and Graphics

Want to enhance your ride’s appearance? We can add pinstripes and other visual elements, including whatever graphics you like, to set your vehicle apart. 

 

Custom Body Kits

We can personalize your vehicle with custom body kits that match or complement your car’s color. Our experts are adept at installing custom bumpers, hoods, fenders and more. 

 

Window Tinting

Car window tinting keeps interiors from getting too hot, blocks UV rays, enhances privacy and adds a custom look. Trust our experts to provide this essential upgrade!

 

Wheel Refinishing

Remember how your wheels used to shine? They can again! We’ll remove all grime and rust, then prime, paint and apply clear coating to them to protect against future damage.

 

Headlight Restoration

Cloudy headlights don’t just look bad – they’re also a safety hazard. Allow our experts to clean your headlights so they look great and provide better visibility. What a difference!

 

And if you do wind up in an accident this fall, we’ll be glad to help! We handle the complete collision repair process – cosmetic, mechanical and electronic – in house. Trust our expert to repair everything from minor dents to major accident damage.

 

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Repairing your vehicle should be the last thing to worry about. 

Car crashes happen everyday on our roadways. But they don’t happen all the time to you. And if it does, it’s hard to know what to do. Especially If you’ve never been in one before.

So take a minute now and consider a few what-to-dos. 

The short answer: Take care of yourself first. We’ll take care of the car.

Steps to take after a car accident?

1. Make Sure Everyone’s OK. Call 911 for serious injuries, or seek medical help later if you’re not sure
2. Call the Police: Once the police arrive, give them your statement and follow their directions on what to do with your vehicle. 
3. Take Pictures: If you aren’t hurt, use your cell phone to take pictures of your damaged vehicle for your insurance claim.
4. Collect Contact Info: Get the names, addresses and telephone numbers of anyone involved – drivers, passengers and any witnesses. 
5. Call Your Insurance Company: Seek care for any injuries and report the accident to your insurance company immediately.

Call Loyalty Collision Repair

 Now for the easy part. If you’ve been in a crash, Loyalty has you covered. If your vehicle is totaled, we’ll help you find a new one. If it can be repaired, there’s no place better to bring it. From minor dents, dings and scratches to major damage, cosmetic to mechanical to electronics – we handle it all. Plus:

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

One More Thing …

Remember, if you bought your vehicle here at Loyalty and your Crash Guard protection is active, it’s your choice whether to trade it in like the accident never happened, or have our collision repair experts repair it and get you back on the road fast.

We hope you never get in a car accident. But if you do, we’re here to help any way we can. That’s what Loyalty is all about.

Learn more about our state-of-the-art Loyalty Collision Repair Centers. 

That’s about all there is to it! Stay safe, and if you need us, we’re always right here.

If you do wind up in a car accident, we’ll be glad to help! Loyalty Collision handles the complete collision repair process – cosmetic, mechanical and electronic – in house. We fix everything from minor dents, dings and scratches to major accident damage.

Why Choose Loyalty Collision?

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Contact us right away to get a free estimate. Fixing problems quickly is key to keeping your car looking great for many years to come.

Driving is a big responsibility that we can sometimes take for granted. Take a moment to review these tips and recommit to safe driving practices.

• Buckle up. Make sure all passengers wear seat belts or are secured in approved car seats. 
• Stay focused and alert. Keep your eyes on the road and your hands on the wheel. Pull off the road to call, text, eat or drink.
• Be aware of your surroundings. Watch for issues from oncoming or nearby cars, pedestrians, animals, weather, road hazards and more. 
• Use your turn signals to keep other drivers apprised of your intentions. Check mirrors and blind spots before turning, passing or changing lanes.
• Follow the speed limit, and don’t follow cars too closely. You want to have plenty of reaction time should you need it.
• Never drive under the influence of alcohol or drugs.
• Keep your car properly maintained. Breakdowns can lead to accidents, injuries and fatalities.
• If you must stop, pull completely off the road and turn on your hazard lights.

If you do wind up in a car accident, we’ll be glad to help! Loyalty Collision handles the complete collision repair process – cosmetic, mechanical and electronic – in house. We fix everything from minor dents, dings and scratches to major accident damage.

Why Choose Loyalty Collision?

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Contact us right away to get a free estimate. Fixing problems quickly is key to keeping your car looking great for many years to come.

Summer is a time for fun, vacations and road trips. However, it’s also a season when road accidents are more frequent. Here’s why driving in the summer can be more dangerous.

More Drivers on the Road: With summer being a popular travel season, the number of drivers on the road increases significantly. This surge in traffic leads to more congestion and a higher likelihood of accidents. Additionally, many drivers are unfamiliar with the roads they’re traveling, adding unpredictability to the mix.

Tire Blowouts: According to AAA, tire blowouts are more common during the summer months. The hot weather causes tires to expand, increasing the tread and making blowouts more likely. It’s essential to regularly check your tires during the summer to avoid this risk.

Inexperienced Teenage Drivers: Summer vacation means more teenagers are driving. Since teenagers generally have less driving experience, they are statistically more likely to be involved in accidents. This increase in inexperienced drivers contributes to the overall rise in summer accidents.

More Motorcycles and Bicycles: Warm weather also brings more motorcyclists and bicyclists onto the roads. Given their smaller size compared to cars, it’s crucial to be extra cautious when driving near them to ensure everyone’s safety.

Despite taking all necessary precautions, accidents can still happen. If you find yourself in a collision, Loyalty Collision is here to help. We handle the complete collision repair process – cosmetic, mechanical and electronic – all in-house. Whether it’s a minor dent or major accident damage, contact us for a free estimate. Quick repairs are key to keeping your car looking great for years to come.

Why Choose Loyalty Collision?

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Stay safe on the roads this summer, and remember, we’re here to help if you need us!

You planned a vacation, not car problems. Here’s how to keep your cool.

Millions of Americans like you will hit the roadways this summer, but the truth is, our vehicles don’t love the summer heat and sun as much as we do. 

In fact, summer heat can have a big impact on your car’s battery, tires and engine. When it gets hot, your vehicle’s fluids evaporate, while air circulation is diminished, and every part of your car has to work a little bit harder.

But don’t worry too much. The good news is that there’s plenty you can do in advance to keep your car or truck running smooth week after week. And Loyalty Automotive is here to help.

 

Protecting Your Battery

Problem: Heat can affect your battery’s chemical processes and make it harder to hold a charge and produce power.

Solution: Have your Loyalty service team measure your battery life twice a year. They’ll make sure it measures at 12.6 volts or above, and that the battery is securely mounted to avoid vibration damage.

 

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Protecting Your Tires

Problem: High temperatures can cause uneven wear and shorten the life of your tires. Plus, the chances of a tire blowout increase if your tires are underinflated when the road is hot.

Solution: Keep your tires properly inflated, but make sure to check the tire pressure after your vehicle has been resting, since results can be misleading right after a drive. Then, have your Loyalty technician check tire wear on your next visit. If you need new tires or have any reason to be concerned, we’re here to keep your tires safe.

 

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Your Engine

Problem: Hot weather can lead to higher engine temperatures, and that can mean poor fuel circulation, air conditioning problems and engine overheating. 

Solution: Keep your car running at peak performance by having all of your fluids topped off by your Loyalty technician at your regularly scheduled Lifetime Loyalties oil change visit. Remember, oil and filter changes are complimentary for life with every Loyalty vehicle, so if you bought your car with us, there’s no charge! Have your Loyalty technician check the coolant, which protects the radiator and internal engine components, as well as your transmission fluid, power steering fluid and brake fluid.

 

Maintenance is the key. Loyalty can help.

Keeping your vehicle well-maintained will help you weather the summer heat, and nobody makes long-term vehicle maintenance easier than Loyalty, with convenient service locations in Richmond, Petersburg and Williamsburg.

As the old saying about Spring showers suggests, springtime driving can involve downpours, wet roads and standing water. In fact, most weather-related accidents happen on wet pavement and during rainfall. Here are a few tips for staying safe behind the wheel in wet, rainy conditions: 

1. Make sure your windshield wipers are in good condition, and that you have plenty of cleaning fluid. Poor visibility can lead to accidents. 
2. In dark, rainy weather, be sure your lights are on. Not only will you be able to see better, other drivers will see you better, too.
3. Keep a little more distance between your vehicle and the vehicle in front of you. Four to five seconds is a good rule of thumb. 
4. Be alert and ready for debris in the roadway, such as downed trees or limbs, and for sudden spray from other vehicles.
5. Never drive through standing water. It could cause you to hydroplane and lose control of your vehicle.
6. If you come across a flooded road, turn around and use an alternate route. Don’t drive through water – it could be deeper than you think!
7. If you come across a downed power line, DO NOT try to move the line. Stay well away and contact local authorities.

If you do wind up with rain-related cosmetic damage to your car, we’ll be glad to help! Contact us right away to get a free estimate. Fixing problems quickly is key to keeping your car looking great for many years to come.

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

When it comes to collision repair, there are a lot of myths and misconceptions out there. But don’t worry. We’re here to help demystify the process so you can make the right decisions should you ever need collision repair services.

 

Myth: After an accident, your car will never be the same.

Busted: A high-quality auto body repair shop like Loyalty Collision can make your vehicle look and perform like new using advanced techniques and materials. And at Loyalty Collision, all work is covered by a lifetime warranty.

 

Myth: Any auto body shop can perform quality collision repairs.

Busted: For seamless repairs, specialized expertise and equipment are required. Loyalty Collision’s I-CAR and ASE-Certified technicians have the training and technology to restore your vehicle to its pre-collision condition or better. 

 

Myth: If Your Car Looks OK, Everything Must Be Fine

Busted:  After a minor accident, it can be tempting to just hope for the best and move on. But your car’s complex and finely tuned systems could be compromised. A professional inspection can reveal issues that could cause problems later.

 

Myth: You Can’t Choose Your Own Collision Repair Shop 

Busted: This decision is entirely up to you. While your insurance company may have a preferred body shop, you’re not required to use them. As the car owner,  you can choose whatever collision repair shop you would like.

 

Myth: If the Frame Is Damaged, Your Car Can’t Be Fixed 

Busted: Not true! Modern vehicles, including trucks, are built with unibody frames that can often be repaired so they’re as strong and functionally sound as they were before the accident.

 

The truth is, modern collision repair shops can do amazing things – just be careful to pick a good one! At Loyalty Collision, we have the expertise, technology and commitment to quality that you can depend on.

Winter can be tough on your car’s exterior. Here are a few of the reasons why:

• In lower temperatures, paint becomes less flexible, which makes it more susceptible to damage from things like hail, road debris, scrapes and bumps.
• When temperatures drop significantly, the expansion and contraction of the body of your car can lead to stress on the paint layers, which can cause small cracks and peeling.
• Salt and de-icing chemicals used to keep roads safe during winter weather events are corrosive and may lead to paint damage. 
• Cold weather can cause a windshield with a chip to crack, spread or even break.

What you can do:

• Wash your car regularly to remove salt, chemicals and debris from your vehicle’s surface, preventing long-term damage.
• Apply a high-quality wax to provide an extra layer of protection against the elements.
• If snow piles up on your car, use the proper brushes and other tools to remove it so you don’t damage your car’s surface or your windshield.
• Consider having rustproofing and undercoating applied to your vehicle – this can help protect it from the corrosive effects of salt and road chemicals.
• Get your windshield crack fixed – don’t let a small problem become a big one.
• Take care of any dents or dings, scratches or quickly, before cold weather and moisture can cause it to rust, corrode or expand.

We Make It Easy!

If you do wind up with cold-weather-related cosmetic damage to your car, we’ll be glad to help! Contact us right away to get a free estimate. Fixing problems quickly is key to keeping your car looking great for many years to come.

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars

Preparing your car for driving through the winter months is important, even in Virginia, where extreme temperatures and winter weather events are less common. Here are a few tips for making sure your vehicle is ready for the winter and any inclement weather that may come with it.

Tire Maintenance

• Colder temperatures affect tire pressure. Make sure they’re properly inflated. That will make it easier to navigate potentially hazardous driving conditions, not to mention giving you better gas mileage.
  
• Are your tires getting old and worn? Good tread is essential for maintaining control of your vehicle, especially in snowy, icy conditions. Don’t put off getting that new set of tires if you need them.

Windshield Maintenance

• Visibility is critical when driving in snowy, icy conditions. The last thing you want is for your vision to be compromised while driving, so for starters, make sure any snow or ice is cleared away before setting off.
• Install winter wipers, which are designed to keep ice from collecting on the blades. Winter wipers are heavier than regular ones, so be sure to change them back in the spring to reduce the load on your wiper motor.
• Keep washer fluid full. A single snowstorm can use a large amount of fluid so be sure to keep the reservoir filled.
• Make sure your rear window defroster is in good working order.

Engine Maintenance

• The cold can make the oil in your engine thicken. To ensure your engine is running smoothly throughout the season, consider having it changed with a lower viscosity oil.
• Make sure your coolant/antifreeze is in good condition and of the proper mix ratio to keep your engine from freezing or corroding during the winter months.
• Brake problems with your vehicle can be extremely dangerous – especially in slippery, freezing conditions. Be sure to have your brakes checked in the winter months.

We wish you safe travels through the winter. But we know stuff happens. As always, if you’re ever in an accident, Loyalty Collision is here for you.

We Make It Easy!

• Free Pick Up & Delivery
• Fast, FREE Estimates
• Direct Repairs On-Site
• On-Site Rental Cars